Legal

Privacy Policy

This page is maintained by Growthline to explain what personal information we handle when you use our website or work with us as a client.

Last updated: 2 August 2026

1. Who we are

Growthline is a performance marketing agency serving e-commerce, SaaS, app and lead-generation brands. For any privacy question, contact us at support@growthline.online or on WhatsApp at +91 73308 84457.

2. Information we collect

We only collect what we need to reply to you and deliver our services:

  • Enquiry details you submit through our contact form: name, email address, phone number and your message.
  • Communication records such as WhatsApp, email and call notes relating to your enquiry or project.
  • Client account data for active engagements: business details, billing contact and access we are granted to your ad or analytics accounts.
  • Basic technical data generated when a page loads, such as browser type and approximate region.

We do not ask for, and you should not send us, special-category personal data or raw customer databases about identifiable individuals.

3. How we use your information

  • To respond to enquiries and prepare proposals.
  • To deliver, report on and improve the campaigns we run for clients.
  • To send service updates and invoices relating to an engagement.
  • To meet accounting, tax and other legal obligations.

We do not sell your personal information, and we do not share it for third-party advertising.

4. Legal bases

Where data-protection law such as the GDPR applies, we rely on your consent (when you submit a form), performance of a contract (when we deliver services), our legitimate interests (running and securing our business), and legal obligations (record keeping).

5. Service providers

We use trusted providers to operate the website and our business, including hosting and database infrastructure, email delivery, advertising and analytics platforms, and payment processors. Each processes data only as needed to provide their service to us. A current list is available on request.

6. Retention

Enquiry submissions are kept for up to 24 months unless you ask us to delete them sooner. Client records are kept for the length of the engagement plus the period required for tax and legal compliance.

7. Security

Our website runs on managed cloud infrastructure with encrypted connections, access controls on our database, and least-privilege access for our team. No system can be guaranteed perfectly secure, so please avoid sending sensitive information through open channels.

8. Your rights

Subject to local law, you can ask us to access, correct, delete or export your personal data, object to certain processing, or withdraw consent. Email support@growthline.online and we will respond within 30 days.

9. Children

Our services are for businesses. We do not knowingly collect data from anyone under 18.

10. Changes

If we update this policy we will change the date at the top of this page and, for material changes, notify active clients directly.